Please read these terms and conditions carefully because they contain important information about your rights and obligations.

1 Introduction

Please read these terms and conditions carefully before using the website operated by China Knowledge Pte Ltd ('chinaknowledge', 'CK' or 'com'). In particular, we draw your attention to clause 11 (Liability). By accessing or using the China Knowledge website, the address of which is www.chinaknowledge.com ('our website'), you agree to be legally bound by these terms and conditions and, as and when they are modified and posed onto our website.

1.2 Use of our website is strictly tied to your agreement to abide by and observe these terms and conditions.

1.3 Our website is controlled and operated by us from our office at 16 Tannery Lane, #06-00 Crystal Time Building, Singapore 347778.

2 Nature of our website

2.1 At our website, you may access information and, select and order our products.

2.2 The products and services available on this website are:

     2.2.1 single issue publications ("publications")
     2.2.2 VCD ("documentary")
     2.2.3 reports (research reports")
     2.2.4 professional services (professional services)
     2.2.5 translation (translation)
     2.2.6 advertising (advertising) and they are collectively referred to in these terms and conditions as products.

2.3 Our website describes each of the products in greater detail.

3 Buying products on our website

3.1 To order a product online, you will need to follow the ordering procedure set out on the relevant order page.

3.2 Details of prices of products, and procedures for payment and delivery are displayed on the relevant page at the website.

3.3 The price of any product is the price in force at the date and time of your order. Prices may be changed at our discretion, but once your order is received and processed, your order will not be affected by any changes in price, and will be processed according to the prevailing price at the time at which your order was made. While we try to ensure that prices displayed on our website are accurate, the price stated in your order will nonetheless require our validation as part of the acceptance procedure (see clause 3.4 below). We will inform you if a product's actual price is higher than that stated in your order.

3.4 China Knowledge is entitled to refuse any order placed by you. If your order is accepted, we will deliver the order to you within 2 weeks or time specified in our return email.

3.5 Once a payment has been instructed on the actual payment date, it is non-reversible and irrevocable.

4 Modifications to website

We reserve the right to alter, suspend or discontinue any part of our website or the content or services available through it, including your access to it. Unless explicitly stated, any new features including new content, and/or the sale of new products shall be subject to these terms and conditions.

5 Information provided by you

5.1 The following applies to any information you provide to us; for example, during any registration or ordering process:

5.1.1 You authorise us to use, store or otherwise process any personal information, which relates to and identifies you, including but not limited to your name and address ('Personal Information'), in accordance with our privacy policy;
5.1.2 You must ensure that all information you provide to us is accurate and complete and that all ordering or registration details (where applicable) contain your correct name, address and other requested details.

6 Applicability of online materials

6.1 We have used our best efforts to ensure that our website is in compliance with the Infocomm Development Authority (IDA)s rules and regulations. However, we make no representations that the materials on our website are appropriate or available for use in locations outside Singapore.

7 Intellectual Property

7.1 The contents of our website are protected by international copyright laws and other intellectual property rights. The owner of these rights is China Knowledge or its branches worldwide. All product and company names and logos mentioned in our website are the trademarks, service marks or trading names of their respective owners including us.

You may not modify, copy, reproduce, republish, upload, post, transmit or distribute, by any means or in any manner, any material or information downloaded from our website including but not limited to text and graphics, without acknowledging China Knowledge as the source of such material or information.

8 Linked sites

8.1 China Knowledge makes no representations whatsoever about any other websites, which you may access through our website.

8.2 When you access any other website, you understand that it is independent of China Knowledge and that we have no control over the content or availability of that website.

8.3 A link to any other site does not mean that China Knowledge endorses or accepts any responsibility for the content of, or the use of, such a website and shall not be liable for any loss or damage caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through any other website or resource.

8.4 Any concerns regarding any external link should be directed to its website administrator or webmaster.

9 Availability of our website

9.1 We will try to make our website available but cannot guarantee that our website will operate continuously or without interruptions or be error free. We cannot accept liability for its unavailability.

9.2 You must not attempt to interfere with the proper working of our website and, in particular, you must not attempt to thwart security, tamper with, hack into, or otherwise disrupt any computer system, server, website, router or any other internetworking connection device.

10 Liability

10.1 To the extent permitted by law, we exclude all expressed or implied terms, conditions, warranties, representations or endorsements whatsoever with regard to the products provided through our website.

10.2 We will do our best to ensure that all freely available materials and information published on our website are accurate, but please note that we exclude all expressed or implied terms, conditions, warranties, representations or endorsements whatsoever with regard to the content of our website.

10.3 In relation to the purchase of products, we accept no liability for any indirect or consequential loss or damage, or for any loss of data, profit, revenue or business (whether direct or indirect), however caused, even if foreseeable.

10.4 In circumstances where you suffer loss or damage arising out of or in connection with the viewing and/or use of our website or its contents other than as a direct result of purchasing products, we accept no liability for this loss or damage (except where we have been negligent) whether due to inaccuracy, error, omission or any other cause and whether on the part of China Knowledge or our branches, agents or any other person.

10.5 If we are liable to you for any reason, our liability will be limited to the amount paid by you for the product concerned. This limit does not apply to any liability we may have for death or personal injury resulting from our negligence.

10.6 You are responsible for ensuring that your computer system meets all necessary and relevant technical specifications in order to use our website and is compatible with our website. You also understand that we cannot and do not guarantee or warrant that any material available for downloading from our website will be free from viruses and/or other malicious code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output.

10.7 The limitations and exclusions in this clause 11 only apply to the extent permitted by applicable law.

11 General

11.1 We may assign, notate or subcontract any or all of our rights and obligations under these terms and conditions at any time.

11.2 We may alter these terms and conditions from time to time and post the new version on our website, following which all use of our website will be governed by that version. You must check the terms and conditions on the website regularly.

11.3 These terms and conditions, together with the privacy policy, any order form and payment method instructions, if any, are the whole agreement between you and China Knowledge. You acknowledge that you have not entered into this agreement in reliance upon any warranty or representation made by China Knowledge or any other person and you waive any rights to damages/rescission you may have for misrepresentation (other than a fraudulent misrepresentation) that is not contained in the terms and conditions, privacy policy, order form and payment method instructions.

11.4 If any provision or term in these terms and conditions become or be declared illegal, invalid or unenforceable for any reason whatsoever, such term or provision shall be extracted from the other terms and conditions and shall be deemed to be removed from them.

11.5 Neither you nor China Knowledge will be held liable for any failure to perform any obligation to the other due to causes beyond your or China Knowledge's respective reasonable control.

11.6 Failure by either party to exercise any right or remedy under this agreement does not constitute a waiver of that right or remedy.

12 Notices

12.1 All notices shall be given:

12.1.1 To us via email at info@chinaknowledge.com or via post at 16 Tannery Lane, #06-00 Crystal Time Building, Singapore 347778;

12.1.2 To you at either the email or postal address you provide during any ordering process. Notice will be deemed received when an email is received in full or 3 days after the date of posting.
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